(4.3 / 5)5+ Ratings

Loaf Reviews

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Overall Rating

4.3
5 Reviews
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About Loaf

Loaf.com is a furniture retailer that specializes in comfy sofas, beautiful beds, and laid-back furniture for the home. The company offers a wide range of products, from sofas and beds to lighting and accessories. All products are made with high-quality materials and feature unique designs.

Loaf.com also has a clear-out section where customers can find discounted items. The company's experts in the UK craft the sofas and upholstered beds by hand, all made to order to their insanely comfy standards.

In addition to shopping online, customers can visit one of Loaf.com's showrooms, referred to as "Shacks", to test out the furniture in person. If customers can't make it to a Shack, the team offers video chat consultations from inside the showrooms.

Hope this helps! Feel free to ask for more information.

Loaf Pros & Cons

Pros of Loaf.com:

  • Comfy Furniture: Loaf offers a range of seriously comfy sofas and beautiful beds designed for laid-back living.
  • Variety of Fabrics: Customers can choose from nine feel-good fabrics and over 150 colors for their furniture.
  • Flexible Payment Options: Loaf accepts various payment methods, including credit and debit cards, Google Pay, Apple Pay, and Klarna's Pay Now, Pay in 3, and Pay Later options.

Cons of Loaf.com:

  • Poor Product Quality: Many customers have reported issues with the quality of the products, including rips and insufficiently filled cushions.
  • Delays in Delivery: There have been complaints about delayed deliveries, with some orders taking over a month to arrive and not being delivered on time.
  • Inadequate Customer Service: Customers have experienced poor communication from customer service, with some reports of emails and calls being ignored.
  • Returns and Refunds Issues: The refund process has been described as difficult, adding to the overall dissatisfaction with the service.

Overall: While Loaf.com offers a variety of comfortable furniture options and flexible payment methods, the company has significant issues with product quality, delivery times, and customer service.

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Loaf Customer Reviews (5)

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Hiram Venne
Hiram Venne
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Jul 20, 2024
Mia Joyce
Mia Joyce
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Jul 19, 2024
Nora Lettiere
Nora Lettiere
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Jul 19, 2024
James Urbina
James Urbina
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Jul 18, 2024
Erick Santos
Erick Santos
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Jul 16, 2024

Loaf Customer’s Q&A

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Loaf Features and Benefits

Loaf.com is a furniture retailer known for its high-quality products and unique designs. Here are some key features and benefits of shopping at Loaf.com:

Key Features:

  • Wide Range of Products: From sofas and beds to lighting and accessories, Loaf.com offers a comprehensive selection of home furnishings.
  • Quality Materials: Products are made with high-quality materials, ensuring durability and longevity.
  • Unique Designs: Loaf.com's furniture pieces are known for their unique and stylish designs, perfect for modern homes.
  • Clear-Out Section: The website features a clear-out section where customers can find discounted items.

Benefits:

  • Variety: The wide range of products allows customers to find items that suit their personal style and home decor.
  • Durability: The use of quality materials means customers can expect their purchases to last.
  • Aesthetic Appeal: The unique designs add a touch of style and personality to any home.
  • Savings: The clear-out section offers the opportunity to purchase high-quality items at reduced prices.

Remember, the actual features and benefits may vary depending on the specific product. It's always a good idea to check the product details on the website for the most accurate information. Hope this helps! Feel free to ask for more information.

Loaf Pricing

Loaf.com offers a range of furniture for the home. The pricing varies depending on the product. For instance, the New Sloafer Corner Sofa starts from £3665. The Cordy Corduroy Cushion is available from £39.

In addition, Loaf.com has a clear-out section where you can find discounted items. For example, the Easy Access Large Squisharoo Sofa in Butterscotch Clever Velvet is priced at £2185, down from £2435. The Medium Brioche Sofa in Sketchpad Clever Woolly Fabric is available for £1871, reduced from £2495.

Please note that these prices are subject to change and it's best to check the website for the most up-to-date information. Also, Loaf.com charges for delivery, with the cost based on the largest item in your order.

Hope this helps! Feel free to ask for more information.

Loaf FAQs

FAQ

Loaf Alternatives

Loaf.com's top competitors in October 2024 are:

  1. Dusk.com
  2. Sofa.com
  3. Made.com
  4. Sohohome.com
  5. Coxandcox.co.uk
  6. Dunelm.com
  7. DFS.co.uk
  8. Sofology.co.uk
  9. Furniture Village Limited (furniturevillage.co.uk)
  10. Oak Furnitureland (oakfurnitureland.co.uk).
FAQ

Loaf Return Policy?

Loaf.com offers a no-quibble return policy. Customers can request a return within 14 days of accepting their delivery. To initiate a return, customers need to call on 0203 141 8300 or visit loaf.com/returnmystuff. A Sales Return Number will be issued, which is important for the return process.

The item should be wrapped as securely as possible to ensure it arrives back at the warehouse in perfect condition. A returns label will be emailed by the carrier DPD, which needs to be printed out and stuck on top of the package. The package can then be taken to the nearest DPD Pickup Shop.

Once the item is returned, a full refund will be issued. If the full order is being returned, the original delivery costs will also be refunded. However, for biggish items like armchairs, single mattresses, larger coffee tables, and other biggish items, a £29 collection fee will be charged and the original delivery cost won't be reimbursed.

For teeny and small items like mugs, throws, candles, lamps, side tables, bed linen and other small squishy things, the return process is similar. The Sales Return Number should be written on the outside of the parcel to speed up the refund process.

For medium items like smaller coffee tables, footstools, mirrors and other medium-sized items, a collection from the customer's address can be arranged on a day that suits them from Monday to Friday.

This return policy ensures a hassle-free return experience for the customers.

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